Privacy Policy

Last Updated: 14.06.2026

Connect51 Limited (“Connect51”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.connect51.com, use our platform, products, services, and related applications (collectively, the “Services”).

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Company name
Job title
Billing information
Support requests and communications
Information uploaded to the Services

Information Collected Automatically

When you use the Services, we may automatically collect:

IP address
Device information
Browser type
Operating system
Usage activity
Log files
Cookies and similar technologies

Customer Data

Customers may upload, store, or transmit business information through the Services (“Customer Data”).

Connect51 processes Customer Data solely on behalf of the applicable customer and in accordance with customer instructions.

How We Use Information

We may use information to:

Provide and maintain the Services
Authenticate users
Process transactions
Respond to inquiries and support requests
Improve platform functionality
Monitor performance and security
Communicate updates and product information
Comply with legal obligations

AI and Automated Processing

Certain features may utilize artificial intelligence, machine learning, or automated processing technologies.

Information submitted through AI-enabled features may be processed to generate outputs, recommendations, summaries, analyses, or other functionality requested by users.

We do not use Customer Data to train general-purpose AI models unless expressly authorized by the customer.

Legal Bases for Processing

Where applicable under privacy laws, we process personal information based on:

Performance of a contract
Legitimate business interests
Compliance with legal obligations
User consent

Sharing of Information

We may share information with:

Cloud hosting providers
Analytics providers
Customer support providers
Payment processors
Professional advisors
Regulatory authorities when legally required

We do not sell personal information.

International Transfers

Information may be transferred to and processed in countries outside your country of residence.

Where required, we implement appropriate safeguards for international data transfers.

Data Retention

We retain personal information only for as long as necessary to:

Provide the Services
Fulfill contractual obligations
Resolve disputes
Comply with legal requirements

Customer Data will generally be retained according to customer agreements and deletion requests.

Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction.

No security system can guarantee absolute security.

Your Rights

Depending on applicable law, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent

Requests may be submitted to privacy@connect51.com.

We use cookies and similar technologies to:

Maintain sessions
Improve user experience
Analyze usage
Enhance security

You may manage cookie preferences through your browser settings.

Third-Party Services

The Services may contain links to third-party websites or integrations. We are not responsible for third-party privacy practices.

Children’s Privacy

The Services are not intended for individuals under 16 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.

Connect51 Limited

Email: hello @connect51.com

Website: https://www.connect51.com